Time is your most valuable asset. Don’t waste it!
Did you know that an eCommerce Support Specialist can save you a minimum of 2 hours a day? That’s 10 hours a week!What would you do with it? Develop more products? Network with more people? Relax and read a book?
In today’s online age, you need to be a smart business owner
and take full advantage of all the internet has to offer.
Not tech savvy? Well, that’s exactly why you need help!
You can have it all without doing it all yourself.
Without anxiety. Without losing your patience.
And without losing the passion that got you into business in the first place.
Running your online shop doesn’t have to be stressful or confusing.
Do you need to hear that again?
Running your online shop doesn’t have to be stressful or confusing.
I want to help you find the time in your day to be a better shop owner.
I am all about transparency and trustworthiness.
Value and Results.
Oh, and frappuccinos (mmm, Starbucks)!
I get it. You have social media sites to post on, products to ship, blog posts to write, expos to attend, pop-up shops to host, supplies to order, AND emails to return. Building and running your online shop, marketing that shop, and still nurturing the relationships needed to make repeat sales can leave you feeling like you’re trying to cram 48 hours into 24.
I work with my clients to help them maintain the admin side of their shop. I love what I do, the professionals that I work with, and their customers.
If you’re ready to hand over your to-do list, just scroll on to learn more about how you can free up more of your time and get back to creating awesome products to offer your customers.
Contact me for a free consultation and let’s help you find eCommerce bliss!
Platforms Worked With
What Clients Are Saying
Don’t just take it from me, let my clients do the talking!
“I don’t know how I ever managed my shop without support…I’m not even sure what I was doing with all the hours I’m currently saving, but I know that my stress levels are down to nearly non-exisitent now, and I don’t lie awake at night trying to remember what it is I forgot to do that day. It feels great to finally be keeping my head above water these days.”
Lori L.“No matter what question I had, she answered very promptly…It had come to the point that I was just beyond overwhelmed with my inbox so I had stopped opening emails. I was missing out on hundreds of sales per month. Working with her was very easy and I was really impressed with the way she handled everything so professionally…Business is great!”
Dr. K“Casey has been so much help! She has an awesome attitude, and jumped right in with both feet. I was a little hesitant at first to bring someone in, but she was immediately full of ideas and worked to implement them immediately. I couldn’t believe how quickly her work produced a spike in sales and repeat customers. I recommend her without hesitation!”
Holly M.eCommerce Support
It’s exciting to open up your online business and start making sales. What a rush! However, the fun and excitement can really wear off fast. Just like any other retail business, an online shop requires time, dedication, and a lot of hard work. To help you avoid burnout, I can help support your shop – or even your online course – in the following ways:
- Create/update product listings
- Product listing optimization
- Order processing
- Dropshipping assistance
- Market research
- Order tracking
- Customer service
- Email marketing
- Basic photo editing
- Sales reporting
Basic
- Up to 10 hours per week*
- Email & ticketing support
Extra
- Up to 20 hours per week*
- Email and ticketing support
- Live chat coverage
Ultimate
Best Value- Up to 25 hours per week*
- Email and ticketing support
- Live chat coverage
Supreme
- Up to 30 hours per week*
- Email and ticketing support
- Live chat coverage
*All stated hours include weekday coverage ONLY. Weekend customer support covearge (chat and email) is available at the rate of $25 per hour.
Instagram Marketing
You spend hours designing new products and showcasing them on your shop. When you market your business on Instagram, you need to be cohesive in your branding to bring in new followers, increase engagement, and convert those fans to customers. Let’s work together to turn your followers into customers!
Brand Rep Search
One week campaign- One week of recruiting
- Create/schedule ads
- Influencer outreach
- Comment management
- Message monitoring
- Applicant screening
- Contract coordination
- New rep onboarding
- Search closing & announcement
Instagram Setup
One-time- Setup of profile & bio
- Custom strategy
- Custom hashtag set
- 14 branded posts
- Following of market influencers
- Custom content calendar
- Facebook integration
- Analytics review
Instagram Management
Monthly- Ongoing monthly support
- Full audit of current account
- Custom growth strategy
- Profile setup w/ SEO
- Up to 30 posts per month
- Comment and DM monitoring
- Branded content calendar
- Facebook integration
- Monthly analytics review
~Custom branded graphics for Instagram/social media use are also available. The cost is $50 for each set of 10 graphics. This is available as a stand-alone service.
E-Commerce Websites
Not everyone is a web designer. And that’s ok! Hand over all the pieces and I’ll get the puzzle put together for you! Whether you’re just starting out, moving from one platform to another, or taking your brick-and-mortar shop to the web I can create your custom shop for you, on your choice of platforms. Not sure which platform to use? We can chat about it first to determine what will best fit your needs.
Prelaunch Landing Page
All major platforms- 3 business-day turnaround
- Single ‘coming soon’ page
- Mailing list integration
- Social Media integration
- Google Analytics installation
- Countdown timer
Shop Design
Cloud-hosted shops*- Theme installation & customization
- Brand with your logo and colors
- Format client-provided copy/content
- Contact forms and opt-ins
- Social media integration
- Search Engine Optimization
Recommended apps
Shop Design
Wordpress- Theme installation & customization
- Install/configure recommended plugins
- Brand with your logo and colors
- Format client-provided copy/content
- Contact forms and opt-ins
- Social media integration
- Choice of shop platform integration
- Seach Engine Optimization
*Cloud hosted shops include Shopify, BigCommerce, BigCartel, Wix, SquareSpace, etc…
Previous Clients
Ready to get started?
If you’re ready to move forward and need a quote,
click below to fill out the interest form and
schedule a time to chat with me about your business.
Need more info?
If you don’t see exactly what your shop needs,
or you just have more questions, click below
to check out the FAQs!
